Our turnaround time depends on what stage your startup is at and what services you’re hiring us for. We work in weekly design sprints, allowing us to dive deeper into your user’s needs while still keeping a good pace. The important thing to note is that we work on one task at a time. 

Hiring us means that you get instant access to top product design talent, without going through the hiring process. Plus, there are no strings attached, so you can get the work you need done and then put your contract with The Special Something on pause until the next task comes along – whenever that is. 

We mainly work in Figma. We might use some other tools while conducting user research or working on strategy, but designs will always be delivered in Figma.

Our product design muscles are the ones that we flex every day and they’re by far the bulkiest – sexy 💪. But we’ll consider ad hoc requests for other related work. We also have partners with whom we can team up for things like marketing and development. Everyone we work with has values that match ours: complete transparency, faultless communication skills, and absolute professionalism in their respective fields.

Some design agencies will outline their ‘process’ or the way they do things, step by step. We find that limiting and prefer to adapt our design operations to fit your needs exactly. We’d flesh these details out - from how we’d stay in touch to how we’d deliver work - in our first call, email, or however else you’d like to communicate.

Both of these questions are taken care of by us signing an NDA. We have a standard NDA agreement that we use, but you’re always welcome to present us with your own.